How to get started with LSP

March 5, 2019

Sales & Marketing

Paquisa Mazzola

Paquisa shares their experience using Lego Serious Play and advises others to start immediately, not wait for the perfect client or material, and to not worry about making mistakes as clients won't notice. She emphasizes the importance of continuing to use LSP and crafting effective questions. She also discusses challenges in posing questions and managing workshops, and explains their approach to pricing based on time spent designing, delivering, and reporting on workshops. Paquisa advises not to be afraid of seeking out opportunities for LSP and to focus on selling the results rather than just the bricks. It's important to understand the real challenge behind a client's problem and to craft effective questions. She shares some failures they experienced with LSP, including not properly following the skills building process, not exploring the real problem with the client, and being inflexible with their workshop plan. Paquisa discusses how they handle situations where the group's needs or content differs from what was planned, and emphasizes the importance of communicating with the client throughout the process and discusses challenges in posing questions and managing workshops, and explains their approach to pricing based on time spent designing, delivering, and reporting on workshops. When a participant asks about identifying the real challenge with a client and Speaker 2 suggests using the ""five why"" technique to get to the core issue.