Mastering the 3D Interviewing Technique

November 25, 2021

Sales & Marketing

Robert Rasmussen

The Coffee Shed meeting focused on the 3D interview technique using Lego bricks for problem-solving. The core process involves understanding the context, identifying the change needed, looking at what is blocking it, and determining the actual goal of the workshop. Collaboration is emphasized as necessary for finding solutions. Robert presents on the development history and practicalities of a technique using Lego bricks for one-on-one interviews and visualization, sharing the history and evolution of the technique, including its formalization and inclusion in foundation training programs. The 3D interview technique is a facilitated thinking, communication, and problem-solving method customized to meet specific client needs for addressing real problems in real time. The primary purpose of the 3D interview technique is to help get a full picture of the situation and identify the real problem without being intimidating or confrontational Robert discusses the four-step core process for conducting a successful 3D interview, emphasizing the importance of understanding the context before addressing the problem. The second step is understanding what the client wants to achieve with the workshop, and Robert suggests using the word ""show"" to force them to visualize their goals. He outlines the four-step core process for a 3D interview and emphasizes the importance of constantly checking notes and listening with your eyes for differences between what is being said and what is visualized. Robert suggests doing one-on-one interviews with clients using the Lego bricks, and advises against interviewing groups.