3D-Interviewing with LSP

October 23, 2023

Application Techniques

Robert Rasmussen

The meeting discussed 3D interviewing as a visualization technique using Lego bricks to diagnose problems and understand context. The process involves four steps and a fluid core process that may involve going back and forth between steps. Robert summarized ten golden rules for effective 3D interviewing, including getting the framing and bricks right, following a fluid core process, and keeping elements movable. The process for 3D interviewing involves four steps: understanding the context, understanding the change the client is looking for, understanding what is blocking the change, and identifying the goal of the workshop. Speakers discuss the benefits and goals of using 3D interviewing techniques to understand root causes of problems in workshops and facilitate effective solutions, including the need to ask hard questions without being confrontational. The core process for the 3d interview involves connecting, constructing knowledge, contemplating, and learning, but it is a fluid process that may involve going back and forth between steps. Robert answers frequently asked questions about 3D interviewing, including that it is a one-on-one technique and can be done remotely online. Robert explains that a 3D interview helps understand the problem in a larger context and may reveal the real problem, but it's not guaranteed; they advise against using flip charts or post-it notes.